Refund Policy

focus direct Management Consultants values your custom and is confident of the services it provides, in case of not being satisfied with the services-products being provided we will refund the value of the service-product. 

It is mandatory however, that during the course of engagement with the service-product being delivered there is constant communication of the outcomes and results being achieved. 

It has been known that engagement is a two sided affair and requires an honouring of both parties being in communication, via email and or during the delivery of the service-product. The proper processes are made available by focus direct Management Consultants in the way the programs-service are delivered. 

In the event of proof and mutual agreement by both parties focus direct Management Consultants will refund 100% of the value of the service-product. 

A customer can request a refund in the period of 14 days from the start of the program.